Almost all of the cables included with drives we tested had USB Type-A connectors on the computer’s end, but the inclusion of a USB-C cable or a USB-A–to–C adapter in the box is a nice bonus. On the drive’s end, we prefer the still-common Micro-USB port, though the larger Mini-USB is fine too (optical drives with USB-C ports are rare to nonexistent).
Connector and cable: Drives should use standard detachable USB cables so that a frayed or broken cable doesn’t ruin the entire drive. Noise: All optical drives make noise, but the drive shouldn’t drown out the movie or show you’re trying to watch. Price: A good DVD drive shouldn’t cost more than $40, and a good Blu-ray drive should cost around $100. But if you’re burning or ripping discs, the rate at which a drive can move data from your computer’s hard drive to the disc or vice versa becomes more important. Speed: If all you’ll use your drive for is playing discs, just about any drive you buy will perform similarly. We didn’t require Blu-ray drives to support reading and writing to Ultra HD (or UHD, or 4K) Blu-ray discs, but we considered it a nice bonus if you didn’t have to pay much more for that feature. Read and write capability: DVD drives must read and write DVDs and CDs, and Blu-ray drives must read and write Blu-rays, DVDs, and CDs. If the problem persist on multiple PC's then please contact our technical support department at 50 for further assistance. If your optical drive still does not work even after going through all the steps outlined in the Microsoft Knowledge Base article or if you are not getting the specified error, try the device on another computer if possible. Please refer to the Microsoft Knowledge Base article 314060 : If the status reads something like "cannot load hardware for device" or "code 41" then you may have this known issue with Windows. In the Device Status area you should see the reason for the mount failure If there is yellow exclamation mark next to any device, right click on the device and select Properties in the sub menuĦ. Check to see if anything has a yellow exclamation mark under 'Other Devices' or 'DVD/CD-ROM drives'ĥ. Select the Hardware tab on the System Properties dialogĤ. 
Right click on the My Computer icon and select Properties in the sub menuĢ. To check to see if you are having this issue:ġ.
Before you continue with these steps, please make sure that you are logged on to Windows as an administrator. This problem is likely caused by two Windows registry entries that have become corrupted. DVD or Blu-ray drive is missing or not recognized by Windows or other programs?
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